Job Title: Team Member Service (FOH) 

Location: Fælledvej 12, 2200 København

Position Type: Full-Time or Part-Time

About Us:

🌿 We are Villette, a place where farm-to-table dining experience meets a casual and inviting bar scene. Our restaurant offers a welcoming atmosphere for lunch, dinner, drinks and special events. Enjoy seasonal delights sourced from local farmers, relax in the courtyard for BBQs and cocktails in summer, or cosy up by the fireplaces in winter. 

Villette is not just a place to dine; it's a culinary sanctuary where every detail, from the decor to the menu, invites you to savour the best of local expertise and seasonal flavours.

We are currently seeking a talented and passionate Team Member to join our dynamic Front of House team.

Job description:

The ideal candidate is passionate about providing exceptional customer service and have a flair for preparing beverages and snacks. This role requires a blend of skills in hospitality, including waiting tables, engaging with customers, mixing cocktails, operating a coffee machine, advising on the wine program/offering and preparing light snacks. If you love the buzz of a busy environment and have a knack for making guests feel welcome, we would love to hear from you.

Responsibilities:

• Welcome guests to the establishment and provide them with a memorable dining experience.
• Take orders accurately and communicate with the kitchen and bar staff effectively.
• Serve food and beverages promptly, ensuring all items meet our quality standards.
• Prepare and guide guests in a variety of drinks, including cocktails, beers, natural wine and coffee, with attention to detail.  
• Maintain cleanliness and organisation in the dining area, bar, and coffee station.
• Manage multiple tables efficiently while maintaining a friendly and professional behaviour.
• Assist in the preparation of light snacks, adhering to food safety standards.
• Process payments and handle cash accurately.
• Resolve any customer complaints with professionalism and patience.
• Contribute to the team by being proactive and supportive in a fast-pace environment.

Requirements/Qualifications:

• Previous service experience of some kind is required. 
• Exceptional customer service skills and a positive attitude.
• Ability to work well under pressure and multitask in a fast-paced setting.
• Good knowledge of food and beverage, including cocktails, beer, wine and/or coffee preferred.
• Excellent communication and interpersonal skills.
• Flexibility to work shifts, including weekends, holidays and evenings.
• Must be of legal age to serve alcohol.

Perks:

• Competitive hourly wage
• Staff discounts on food and beverages
• Ongoing training and education in all areas within a modern restaurant
• Opportunities for career growth within our expanding business
• A positive and inclusive work environment with a passionate team

🌟 If you're ready to embark on a journey in the world of farm-to-table, a modern sustainable cuisine and share your enthusiasm with our customers by creating memorable experiences - We would love to hear from you and potentially welcome you to our team!

📧 Please submit your resume and answer the questions at the bottom of this job description, explaining why you're the perfect fit for this role to us! Cheers! 🥂